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Smith County Privacy Policy

This policy describes the Smith County privacy practices regarding information collected from visitors to the site. It contains information about what data is collected and how that information is used. The Smith County privacy policy applies only to this Web site. When you follow a link to another site, even the sites of state agencies and local governments, this policy will not apply. You should check the privacy policy of each of these sites if you have concerns about how they handle personally identifiable information. This policy may be updated periodically, so please check back from time to time.

Collection and Use of Information
Smith County does not sell or rent personally identifiable information. Please be aware that when you provide information to any government entity, however, that information may be subject to the Texas Public Information Act and applicable federal legislation. Information about the Texas Public Information Act is available from the Office of the Attorney General at http://www.oag.state.tx.us/index.shtml. Each governmental body must be contacted directly about the records they keep and their use of personally identifiable information.

The Smith County departmental Web sites utilize server logs and log analysis tools to create summary statistics about the use of the Web site. The summary statistics are used for purposes such as assessing what information is of most interest to users, determining technical design specifications, and identifying system performance or problem areas. The following information is collected for this analysis:

User Client hostname - The hostname (or IP address if DNS is disabled) of the user/client requesting access.
HTTP header, "user-agent" - The user-agent information includes the type of browser, its version, and the operating system it's running on.
HTTP header, "referer" - The referer specifies the page from which the client accessed the current page.
System date - The date and time of the user/client request.
Full request - The exact request the user/client made.
Status - The status code the server returned to the user/client.
Content length - The content length, in bytes, of the document sent to the user/client.
Method - The request method used.
Universal Resource Identifier (URI) - The location of a resource on the server.
Query string of the URI - Anything after the question mark in a URI.
Protocol - The transport protocol and version used.

For online government transactions conducted on the Smith County Web sites, you will be asked to enter certain information about yourself and/or the organization with which you are affiliated. The specifics of this information will vary as required by the type of transaction and the County department involved. In each case, the information requested will include the same information that would be requested if you performed the identical transaction in person rather than online. Whenever personal information is requested from you on this site, there will be an indication of whether your disclosure of such information is mandatory or optional. Information collected in the course of the transaction is used for the following purposes:
• To conduct online transactions with the county. (e.g., Auto Registration renewal or Property Tax payments).
• To conduct online interchange of certain data information.
• To send you an e-mail confirming your transaction.
• To forward service announcements or content features to you, only if you have chosen to request this service.

Smith County may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. Smith County fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

Security
This site uses a secure server for conducting online transactions. All credit card and other payment information that you transmit to us will be protected by 128-bit encryption technology, provided your browser is properly configured and your computer is operating properly. Security technology requires that you have a reasonably current browser that is capable of supporting 128-bit encryption. Current browsers such as these will activate the appropriate security features when you enter an online transaction through this site. In general, you can determine whether you are on a secure site by looking at the symbol at the bottom of your browser screen. You can be sure you are using a secure server if the key is unbroken or the lock is locked.

We limit employee access to personally identifiable information to only those employees who need access to perform a specific job. All employees are kept up-to-date on our security and privacy practices.

Intrusion
For site security purposes and to ensure that this service remains available to all public users, this government computer system employees certain software programs to monitor network traffic to identify unauthorized attempts to upload, download or change information, or otherwise cause damage.
Any attempts to damage or misuse the information contained on county computer systems are strictly prohibited and may be punishable under laws of the State of Texas.

Email and Web Forms
If you send us an electronic mail message with a question or comment that contains personally identifying information, or fill out a web form that e-mails us this information, we will only use the personally-identifiable information to respond to your request and analyze trends. We may redirect your message to another county department or person who is in a better position to answer your question.

Contact Information
If at any time you are concerned that your information is incorrect and you are unsure how to correct or update it, please contact us at taxoffice@smith-county.com or contact our office by phone at 903-590-2920




 
Read our Privacy Policy
Smith County Tax Assessor/Collector
903-590-2920
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